Returns & Exchanges
At OG Kicks, we want to ensure your sneakers fit perfectly; therefore, we offer a 14-day return window for items in their original, unworn condition with all security tags attached.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
Secure Packaging
Place the sneakers back in their original designer box and pack them inside a sturdy shipping carton to prevent damage during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Inspection & Refund
Once our authentication team verifies the condition of your return, your refund or exchange will be processed within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing